Complai Africa platform for SME commerce, payments, analytics and compliance
Build. Sell. Grow. Comply.

Complai Africa

One operating platform for African SMEs: launch a WhatsApp store, accept orders and payments, professionalise operations, grow demand and stay protected.

$19
entry plan
25
pilot merchants
4
service pillars

Product pages

Buy focused services, not just packages.

See all products
Branded Complai Africa visual showing WhatsApp storefront and checkout flow
Sell
WhatsApp Commerce

A managed WhatsApp-ready storefront with product catalogue, ordering, checkout, payments and delivery or pickup configuration.

Details
Branded Complai Africa visual showing domain search, business email and hosting
Run
Business Presence

Complai configures the core digital infrastructure SMEs need: domains, business email, SSL, web hosting and communication tools.

Details
Branded Complai Africa visual showing marketing campaigns and customer messages
Grow
Marketing Campaigns

Campaign support for customer acquisition and repeat sales, including WhatsApp campaigns, social media, ads, SEO and loyalty programmes.

Details
Branded Complai Africa visual showing analytics charts and performance reporting
Grow
Analytics

Simple reporting that gives merchants visibility over orders, customers, campaigns, revenue signals and operational performance.

Details

Launch packages

Start simple. Add services as the business matures.

Strategic launch pricing for pilot merchants. Each plan combines commerce setup, operational tools, growth support and protection.

Complai Start
$19/month

$39 setup

Launch a clean commerce presence and start taking orders.

  • WhatsApp store included
  • Up to 30 products configured
  • Basic payments and delivery setup
  • Basic analytics
  • Privacy documents
  • Standard support
Choose Start
Complai Grow
Popular
$39/month

$79 setup

Add the tools a growing SME needs to look professional and sell more.

  • WhatsApp store included
  • Up to 100 products configured
  • Custom domain and business email
  • Enhanced analytics
  • Marketing tools included
  • Enhanced compliance documents
  • Priority support
Choose Grow
Complai Business
$79/month

$149 setup

A managed digital operating layer for larger catalogues and higher trust.

  • Larger catalogue support
  • Enhanced payments and delivery
  • Advanced analytics
  • Managed marketing support
  • Enhanced compliance toolkit
  • Cybersecurity awareness
  • Priority support plus review
Choose Business

Business-in-a-Box

Industry templates that make onboarding fast.

Complai packages the same core platform around each merchant's industry, catalogue, payment flow and customer habits.

Restaurant-in-a-Box
Boutique-in-a-Box
Bakery-in-a-Box
Beauty Business-in-a-Box
Side-Hustle-in-a-Box

Activation that matters

The target is not just account creation. Complai gets merchants to launch, receive their first transaction and understand what to improve next.

One relationship

Customers manage commerce, email, compliance, marketing, support and invoices through the Complai experience.

Add-ons when the customer is ready

Extra product uploadsSocial media managementWhatsApp campaignsCatalogue photographyCybersecurity assessmentsDPO and compliance servicesAI sales and reporting assistantsPayment, POS and accounting integrations

Customer journey

From signup to first transaction.

1

Choose a package

Practical support keeps each merchant moving toward a live digital business.

2

Register and pay

Practical support keeps each merchant moving toward a live digital business.

3

Complete onboarding

Practical support keeps each merchant moving toward a live digital business.

4

Store configured

Practical support keeps each merchant moving toward a live digital business.

5

Training and go-live

Practical support keeps each merchant moving toward a live digital business.

6

Sales review and optimisation

Practical support keeps each merchant moving toward a live digital business.

Zimbabwe launch market

Ready to make your business easier to sell, run, grow and protect?

Choose a launch package, tell Complai what you sell and get a guided setup for storefront, payments, operating tools and trust essentials.

Commerce launch
Business tools
Compliance and security