Branded Complai Africa visual showing WhatsApp storefront and checkout flow
Sell product
WhatsApp Commerce
Included in Complai Start, Grow and Business packages.
Position this as the simple path from informal WhatsApp selling to a managed digital storefront with follow-up data and support.
Built for
Built for these businesses
Best for restaurants, boutiques, bakeries, beauty businesses and side hustles that already sell through WhatsApp but need a cleaner ordering process.
Offer
What customers can buy
Complai sets up the storefront, catalogue, checkout journey, payment links and delivery or pickup rules so the business can start selling online quickly.
Why it matters
The common problems it solves
Orders get lost in chat threads
Customers ask for the same product and price details repeatedly
Manual payment and delivery coordination slows the owner down
Included
What the customer gets
Branded digital storefront
Product catalogue setup
Online ordering and checkout
Payment configuration
Delivery and pickup options
Basic order automation
How it works
A simple buying and setup journey
1
Map the offer
Complai captures products, pricing, delivery zones, payment preferences and the customer journey.
2
Build the storefront
The catalogue, ordering flow and checkout settings are configured around the way the business sells.
3
Go live and improve
The team receives practical launch support, then reviews orders and customer behaviour for improvements.
Outcomes
What success should look like
Launch a store without building a custom ecommerce site
Move from informal DMs to structured orders
Create a customer database for repeat sales
Works well with
Related products to offer at checkout
These are the natural next services to cross-sell in WISECP so each buyer sees the most useful add-ons for their purchase.
Branded Complai Africa visual showing domain search, business email and hosting
Run
Business Presence
Complai configures the core digital infrastructure SMEs need: domains, business email, SSL, web hosting and communication tools.
